Privacy Policy | Anemetrics

Anemetrics Ltd [Address: Unit 4, Vista Place Coy Pond Business Park, Ingworth Road, Poole, Dorset, England, BH12 1JY] (”We”, “Us”, “Our”) are committed to protecting and respecting your privacy.

This notice sets out the basis on which any personal data we collect from you or retain about you will be used by us.

The Regulation

The General Data Protection Regulation (“GDPR”) (Regulation (EU) 2016/679) is a new regulation that replaces the Data Protection Regulation (Directive 95/46/EC). GDPR aims to unify data protection legislation across EU member states, enhancing privacy rights for individuals and providing a strict framework within which commercial organisations can legally collect, retain and use personal information.

For the purposes of GDPR, the data controller is Anemetrics Ltd [Address: Unit 4, Vista Place Coy Pond Business Park, Ingworth Road, Poole, Dorset, England, BH12 1JY] ICO reference A8706606.

What information do we collect?

We will be the Data Controller of the personal data you provide to us. We'll only collect basic personal data about you, we do this so we can provide our services to you. We do not collect any special types of information or location based information. This does however include personal data such as name, address, email, and phone numbers.

Why do we need your information?

We need to know your basic personal data in order to provide you with Anemetrics services. We will not collect any personal data from you that we do not need to provide this service to you. Using your information in this way is called our Legitimate Business Interest.

In addition to Legitimate Interest, we may also rely on contractual and legal obligation and consent, for various different business processes. When we enter into a contract with you we need this data to provide the service to you. We also need to retain this data to fulfil our legal obligation to authorities. If we require consent to perform a particular function, we will request this from you.

How do we collect your information?

We collect personal information about you from a range of sources, including our website or when you complete an online form. We may also collect your data from third parties we work with such as subscribed or publicly available sources such as directories, corporate websites and social media sites, such as LinkedIn.

We will tell you what information we hold, where it was sourced and the purposes for which we intend to store and process your information.

In addition to information you may provide to us, we also collect technical information from visitors to our website via cookies. We collect information about your computers IP address, browser type, date and time of your visit and your journey through the site. We only use this information for the purpose of improving our website and this information is never shared or sold to third parties.

What do we do with your information?

All the personal data we collect is processed by our employees in the UK and Singapore. For the purposes of IT hosting and maintenance, the location of this information is defined by the data privacy policies of the third parties we use in supporting our services to you and include such as Microsoft O365 and Survey Monkey. A reference list of the data protection and secirity policies of these organisations is available on request. (info@anemetrics.com).

There are situations where third parties need to process your information, such as lawfully fulfilling their contractual obligation as our data processor or to fulfil their legal obligation.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet to us is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of information transmitted to us directly and any transmission is at your own risk. Once we have received your information, we use strict security procedures and features to minimise and prevent unauthorised access.

All of the data we capture is stored on a secure server. It is only accessible by authorised users and we deploy many security systems to ensure unauthorised access it not permitted. Access to your information is only granted to approved and authorised users.

How long do we keep it?

We understand our legal duty to retain accurate information and only retain personal information for as long as we need to for our legitimate business interests and that you are happy for us to do so. Accordingly, we have a data retention notice and routinely run reports to identify and remove data that we no longer have a legitimate business interest in maintaining.

Your personal information will be held under our legitimate interest for 4 years, unless we receive instruction to remove it.

We try to ensure the information we hold about you is accurate by:

Enabling you to keep in touch with us so you can let us know of changes to your personal information.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).This will be subject to any legal obligations to retain records, in which case your data will be pseudonomised.
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request the restriction of processing your personal information. This enables you to ask us to suspend the processing of your personal information, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal information to another party in certain formats, if practicable.

The criteria we use to determine whether we should retain your personal information includes:

Our legal obligations.
Whether you have told us you want to be contacted about future service supply opportunities.

Due to legal obligations, we may archive part or all of your personal information or retain it on our financial systems only, deleting all or part of it from our main Customer Relationship Manager (CRM) system. We may pseudonomise parts of your information, particularly following a request for suppression or erasure of your information. If your information is deleted, we will have no record of you remaining so may re-engage with you if your information is available in a public location.

What are your rights?

Our website and communications may, from time to time, contain links to or from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

You have various rights under the GDPR which include:

Make a complaint. In the first instance we would ask to you to contact our Consultants and register the issue, allowing us to respond within 14 days. If you are not satisfied with the response, we suggest you contact a supervisory body, which in the United Kingdom is the Information Commissioner’s Office. The ICO can be contacted through this link:https://ico.org.uk/concerns/.

If at any point you would like us to stop processing your data, then you can do so by emailing one of our team, who will action that request (info@anemetrics.com).

If at any point you believe the information we process on you is incorrect, you can request to see this information and even have it corrected or delete it via an email request or direct contact with one of the team.